Bathreno FAQ

Goods are delivered to a freight depot closest to you for your collection. Please contact us on 1300 10 5000 or by email should you require any further assistance regarding this matter

We provide home delivery for small items (less than 34kg) Australia wide. We also door deliver bulky items within Melbourne Metro. For home delivery to other areas, please contact us either by phone or email for a quotation.

Different products come with different warranty periods. Please check the product page for warranty information.

In case you need replacement parts please contact us for a quotation on 1300 10 5000 or by email.

All our products are manufactured according to and are in keeping with Australian Standards.

Tempered or toughened glass is a type of safety glass processed by controlled thermal or chemical treatments to increase its strength compared with normal glass. A certificate of compliance with Australian & New Zealand standards for glass will be issued to customers once their purchase has been finalized.

We work with a dedicated team of professional plumbers, tilers and the like to look after both the supply and renovations of bathrooms in the area of Melbourne only. Please contact us for a free quotation on 1300 10 5000 or by email.

We can custom-make and install glass, ranging from shower screens, balustrades, and pool-fencing. Please contact us for a free quotation on 1300 10 5000 or by email.

We provide installation of certain products in Melbourne only.

Yes, pickups from our Campbellfield warehouse are allowed by appointment.

Except for bathtubs we do combine freight whenever it is possible. Please call us on 1300 10 5000 for your freight quotation.

All our online payment methods are currently disabled due to our website migration, we are working to make that possible soon, meanwhile, you can browse our products and place phone orders, sorry for the inconvenience!